Our Privacy Policy
Effective Date: September 19 2024
Digital Gateway
Denys Matrosov, Founder & CEO
5639 Hampton Place, Vancouver, V6T 2H6
info@igateway.digital
At Digital Gateway, we are committed to protecting the privacy of individuals whose data we collect and process. This Privacy Policy outlines how we collect, use, and protect personal information from various sources, including but not limited to our website, social networks, phone contacts, and other business communications.
What Information Do We Collect?
We may collect personal information through multiple channels, including:
• Website Interactions: When you visit our site, fill out forms, subscribe to newsletters, or interact with chatbots, we may collect information such as your name, email, mailing address, and phone number.
• Social Media: We may collect information from social networks when you follow or interact with our accounts, such as your name, public profile information, and any messages or inquiries you send.
• Phone Books and Calls: If you contact us by phone or if your information is stored in our phone books (e.g., business contacts), we may collect your phone number, call duration, and any related personal information.
• Third-Party Sources: We may obtain additional information about you from third-party sources such as public databases, partners, and social platforms, in compliance with applicable laws.
How Do We Use Your Information?
The information we collect may be used for the following purposes:
1. Providing Services: To deliver services such as software development, AI service implementation, chatbot development, and other business offerings.
2. Improving User Experience: To enhance your interactions with our website, chatbots, and social media channels.
3. Business Communications: To maintain professional relationships and manage customer service inquiries, including calls and messages from your phone or social media.
4. Marketing and Communication: To send promotional materials, newsletters, and updates related to our services, products, and events.
5. Analytics and Improvement: To analyze user behavior and engagement through website traffic, social media interactions, and communication trends.
We use your personal data only for the purposes you have consented to and within the limits allowed by law.
How Do We Collect Data?
1. Cookies: We use cookies to collect data about your browsing activity, preferences, and engagement with our website.
2. Social Networks: By interacting with our social media pages (e.g., following, commenting, liking), you consent to the collection and use of data available through your public profiles.
3. Phone Calls and Contact Information: We may collect and store phone numbers and related data when you contact us, including the content of calls and messages.
4. Third-Party Services: We may partner with third parties to collect additional data or process information on our behalf, provided they adhere to privacy standards.
Consent and Legal Basis for Processing
In compliance with PIPEDA (Canada) and CCPA (California, US), we ensure that:
• Explicit Consent: You provide clear consent when sharing personal data, either through online forms, social media interactions, or phone calls. You may withdraw consent at any time.
• Right to Opt-Out: You have the right to opt-out of data collection for marketing and analytics purposes. You can do so by following unsubscribe links or contacting us directly.
How Do We Protect Your Information?
We implement appropriate technical and organizational measures to ensure the security of your personal information, including encryption, secure storage systems, and limited access to personal data. However, please note that no system is entirely secure, and we cannot guarantee absolute protection.
Sharing of Data
We do not sell or trade your personal information. We may share it with trusted partners who assist in delivering our services, provided they adhere to strict confidentiality and data protection standards. Additionally, we may disclose your information when required to comply with legal obligations or protect the rights and safety of Digital Gateway and others.
Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 13. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it.
Your Rights
You have certain rights regarding your personal data:
• Access and Correction: You may request access to the information we hold about you and request corrections if necessary.
• Data Deletion: You may request that we delete your personal information, subject to any legal requirements.
• Data Portability: You have the right to receive a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt-out of receiving promotional communications at any time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the effective date at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Denys Matrosov
Founder & CEO
Digital Gateway
5639 Hampton Place, Vancouver, Canada V6T 2H6
info@igateway.digital
+1(236)989-0935
Digital Gateway
Denys Matrosov, Founder & CEO
5639 Hampton Place, Vancouver, V6T 2H6
info@igateway.digital
At Digital Gateway, we are committed to protecting the privacy of individuals whose data we collect and process. This Privacy Policy outlines how we collect, use, and protect personal information from various sources, including but not limited to our website, social networks, phone contacts, and other business communications.
What Information Do We Collect?
We may collect personal information through multiple channels, including:
• Website Interactions: When you visit our site, fill out forms, subscribe to newsletters, or interact with chatbots, we may collect information such as your name, email, mailing address, and phone number.
• Social Media: We may collect information from social networks when you follow or interact with our accounts, such as your name, public profile information, and any messages or inquiries you send.
• Phone Books and Calls: If you contact us by phone or if your information is stored in our phone books (e.g., business contacts), we may collect your phone number, call duration, and any related personal information.
• Third-Party Sources: We may obtain additional information about you from third-party sources such as public databases, partners, and social platforms, in compliance with applicable laws.
How Do We Use Your Information?
The information we collect may be used for the following purposes:
1. Providing Services: To deliver services such as software development, AI service implementation, chatbot development, and other business offerings.
2. Improving User Experience: To enhance your interactions with our website, chatbots, and social media channels.
3. Business Communications: To maintain professional relationships and manage customer service inquiries, including calls and messages from your phone or social media.
4. Marketing and Communication: To send promotional materials, newsletters, and updates related to our services, products, and events.
5. Analytics and Improvement: To analyze user behavior and engagement through website traffic, social media interactions, and communication trends.
We use your personal data only for the purposes you have consented to and within the limits allowed by law.
How Do We Collect Data?
1. Cookies: We use cookies to collect data about your browsing activity, preferences, and engagement with our website.
2. Social Networks: By interacting with our social media pages (e.g., following, commenting, liking), you consent to the collection and use of data available through your public profiles.
3. Phone Calls and Contact Information: We may collect and store phone numbers and related data when you contact us, including the content of calls and messages.
4. Third-Party Services: We may partner with third parties to collect additional data or process information on our behalf, provided they adhere to privacy standards.
Consent and Legal Basis for Processing
In compliance with PIPEDA (Canada) and CCPA (California, US), we ensure that:
• Explicit Consent: You provide clear consent when sharing personal data, either through online forms, social media interactions, or phone calls. You may withdraw consent at any time.
• Right to Opt-Out: You have the right to opt-out of data collection for marketing and analytics purposes. You can do so by following unsubscribe links or contacting us directly.
How Do We Protect Your Information?
We implement appropriate technical and organizational measures to ensure the security of your personal information, including encryption, secure storage systems, and limited access to personal data. However, please note that no system is entirely secure, and we cannot guarantee absolute protection.
Sharing of Data
We do not sell or trade your personal information. We may share it with trusted partners who assist in delivering our services, provided they adhere to strict confidentiality and data protection standards. Additionally, we may disclose your information when required to comply with legal obligations or protect the rights and safety of Digital Gateway and others.
Children’s Privacy
We do not knowingly collect or solicit personal information from individuals under the age of 13. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it.
Your Rights
You have certain rights regarding your personal data:
• Access and Correction: You may request access to the information we hold about you and request corrections if necessary.
• Data Deletion: You may request that we delete your personal information, subject to any legal requirements.
• Data Portability: You have the right to receive a copy of your data in a structured, machine-readable format.
• Opt-Out: You can opt-out of receiving promotional communications at any time.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the effective date at the top of the policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Denys Matrosov
Founder & CEO
Digital Gateway
5639 Hampton Place, Vancouver, Canada V6T 2H6
info@igateway.digital
+1(236)989-0935