HOW WE WORK
Inside your team, on your terms.
We are not an agency that disappears into a statement of work. The team works where your team works, in the open, and you can see progress every sprint.
Engagement models
Embedded engineer — one senior engineer in an existing squad. For a specific open role.
Embedded pod — 2 to 4 people with a lead, owning one feature end to end.
Delivery team — PM, architect, engineers and QA for a full workstream.
The first 30 days
Week 1 — Access, environments, codebase walkthrough, first small change merged.
Week 2 — First sprint commitment inside your rhythm.
Weeks 3–4 — Ownership of the agreed scope; evals, logging and monitoring set up for anything AI.
Day 30 — Review together: keep, grow, change shape.
Rhythm
Sprints of one or two weeks: plan, build, check, adjust. Something working at the end of each. You are never more than two weeks from evidence.
Commercial terms
Commercial model agreed to suit the scope: a defined project or ongoing development
Time and materials or fixed scope where the deliverables can be specified
Team size and handover planned around the work
Before we start, we agree what the team should move: output per sprint, a feature in production, a role covered. If that is not moving, we say so early
Security and compliance
NDA and your security terms signed before access
Least-privilege access, your SSO and your tooling
Experience delivering under HIPAA and SOC 2 controls
Data residency respected: models called in-region, inside your tenant where required
Audit logging on every automated decision
Time zones and communication
Vancouver-led, working US hours. Your Slack or Teams, your tracker, your standups. A Digital Gateway lead is your single point of contact for staffing and quality.
Start a conversation
Start a conversation →GOOD TO KNOW
Frequently asked questions
How does a Digital Gateway project begin?
We start by understanding the desired result, existing systems, users and constraints. The delivery shape is then agreed around the work.
Can you own the full delivery lifecycle?
Yes. Work can run from solution design through development, integration, launch, support and user training.
Can we work with one specialist?
Yes. A specialist can join an existing squad when the project needs a specific capability and the client already owns the wider delivery.
Can you assemble a larger delivery function?
Yes. The team can include engineering, architecture, analysis, QA and project coordination when a workstream needs end-to-end ownership.
Is a fixed scope possible?
Yes. A defined deliverable can be scoped as a project. Ongoing roadmap work can be organized as continued development; commercial details are agreed for each engagement.
How do clients see progress?
We work in visible stages and review working software, integration results and risks with the client’s technical and business leads.
How are security and access handled?
Access and data-handling requirements are agreed before implementation. Work can follow client tooling, least-privilege access, audit and residency requirements as appropriate.
What happens after launch?
Depending on scope, we support monitoring, fixes, documentation, user training and handover so the system can be operated by the client team.
Do you work alongside internal engineers?
Yes. We can work within an existing repository and delivery process, with architecture and release decisions coordinated with the client owner.
Where does the team work from?
Digital Gateway is Vancouver-led and works with overlap to US business hours; specific collaboration hours are agreed with the client.